GET
/
api
/
v2
/
trustpilot
/
company
/
info
curl --request GET \
  --url https://piloterr.com/api/v2/trustpilot/company/info \
  --header 'x-api-key: <x-api-key>'
{
    "id": "51abc000000064000538d348",
    "stars": 4,
    "sidebar": {
        "facebook_box": {
            "show": true,
            "facebook_page_id": "226830347447361",
            "facebook_page_url": null
        },
        "locations_box": {
            "top_locations": []
        },
        "info_business_unit_box": {
            "contact": {
                "city": "Panama City",
                "email": "support@nordvpn.com",
                "phone": "+44 131 463 6666",
                "address": "PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama ",
                "country": "Panama",
                "zip_code": null
            },
            "guarantee": {
                "html": null,
                "image": null,
                "header": null,
                "teaser": null,
                "display": false
            },
            "promotion": {
                "logo": "https://s3-eu-west-1.amazonaws.com/tpd/logos-domain/51abc000000064000538d348/255x0.png",
                "title": null,
                "selling_points": [
                    {
                        "text": "Your activities using NordVPN Services are not monitored, recorded, logged, stored or passed to any third party.",
                        "header": "Strict no-logs policy"
                    }
                ]
            },
            "categories": [
                {
                    "id": "internet_service_provider",
                    "ranking": {
                        "position": 38,
                        "cardinality": 53
                    },
                    "breadcrumb": {
                        "name": "internet_service_provider",
                        "localized_name": "Internet Service Provider"
                    },
                    "is_primary": false,
                    "has_ranking": true,
                    "is_bad_category": false
                },
                {
                    "id": "vpn_service",
                    "ranking": {
                        "position": 15,
                        "cardinality": 22
                    },
                    "breadcrumb": {
                        "name": "vpn_service",
                        "localized_name": "VPN Service"
                    },
                    "is_primary": true,
                    "has_ranking": true,
                    "is_bad_category": false
                }
            ],
            "description_text": "Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind. The extensive network of 5500+ servers in 60 countries lets you explore internet like a virtual traveler.",
            "information_source": "customer",
            "business_unit_country": "US",
            "show_customized_profile": true
        },
        "similar_business_units_box": {
            "business_unit_tier": "5dd5135ce747052198a08e6b",
            "actively_inviting_status_code": 2
        }
    },
    "activity": {
        "is_claimed": true,
        "claimed_date": "2015-08-19T07:21:55.000Z",
        "verification": {
            "verified_business": true,
            "verified_by_google": false,
            "verified_user_identity": false,
            "verified_payment_method": true
        },
        "basiclink_rate": 1,
        "reply_behavior": {
            "reply_percentage": 98.93683552220138,
            "average_days_to_reply": -0.34,
            "total_negative_reviews_count": 1599,
            "last_reply_to_negative_review": "2024-07-23 21:48:23 UTC",
            "negative_reviews_with_replies_count": 1582
        },
        "has_subscription": true,
        "previously_claimed": true,
        "hide_basic_link_alert": false,
        "is_asking_for_reviews": true,
        "is_using_ai_responses": false,
        "is_using_paid_features": true,
        "has_business_unit_merge_history": false
    },
    "is_closed": false,
    "is_merged": false,
    "promotion": null,
    "breadcrumb": {
        "mid_level_id": "internet_software",
        "top_level_id": "electronics_technology",
        "bottom_level_id": "vpn_service",
        "mid_level_display_name": "Internet & Software",
        "top_level_display_name": "Electronics & Technology",
        "bottom_level_display_name": "VPN Service"
    },
    "categories": [
        {
            "id": "internet_service_provider",
            "name": "Internet Service Provider",
            "rank": "38",
            "is_primary": false,
            "cardinality": "53"
        },
        {
            "id": "vpn_service",
            "name": "VPN Service",
            "rank": "15",
            "is_primary": true,
            "cardinality": "22"
        }
    ],
    "is_claimed": true,
    "trust_score": 4.2,
    "website_url": "https://nordvpn.com",
    "contact_info": {
        "city": "Panama City",
        "email": "support@nordvpn.com",
        "phone": "+44 131 463 6666",
        "address": "PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama ",
        "country": "PA",
        "zip_code": ""
    },
    "display_name": "NordVPN",
    "website_title": "nordvpn.com",
    "locations_count": 0,
    "identifying_name": "nordvpn.com",
    "similar_business": [
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "Surfshark",
            "domain": "surfshark.com"
        },
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "ExpressVPN",
            "domain": "expressvpn.com"
        },
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "CyberGhost VPN",
            "domain": "cyberghostvpn.com"
        }
    ],
    "custom_header_url": "",
    "number_of_reviews": 34183,
    "profile_image_url": "https://s3-eu-west-1.amazonaws.com/tpd/logos/51abc000000064000538d348/0x0.png",
    "review_statistics": {
        "ratings": {
            "one": 3809,
            "two": 1163,
            "five": 24927,
            "four": 2878,
            "three": 1406,
            "total": 34183
        },
        "review_languages": [
            {
                "iso_code": "all",
                "display_name": "all",
                "review_count": 33680
            },
            {
                "iso_code": "af",
                "display_name": "Afrikaans",
                "review_count": 2
            },
            {
                "iso_code": "ar",
                "display_name": "العربية",
                "review_count": 2
            },
            {
                "iso_code": "bs",
                "display_name": "bosanski",
                "review_count": 1
            },
            {
                "iso_code": "ca",
                "display_name": "català",
                "review_count": 4
            },
            {
                "iso_code": "cs",
                "display_name": "čeština",
                "review_count": 4
            },
            {
                "iso_code": "da",
                "display_name": "dansk",
                "review_count": 134
            },
            {
                "iso_code": "de",
                "display_name": "Deutsch",
                "review_count": 849
            },
            {
                "iso_code": "el",
                "display_name": "Ελληνικά",
                "review_count": 3
            },
            {
                "iso_code": "en",
                "display_name": "English",
                "review_count": 30298
            },
            {
                "iso_code": "es",
                "display_name": "español",
                "review_count": 145
            },
            {
                "iso_code": "et",
                "display_name": "eesti",
                "review_count": 5
            },
            {
                "iso_code": "fa",
                "display_name": "فارسی",
                "review_count": 2
            },
            {
                "iso_code": "fi",
                "display_name": "suomi",
                "review_count": 1
            },
            {
                "iso_code": "fr",
                "display_name": "français",
                "review_count": 1318
            },
            {
                "iso_code": "fy",
                "display_name": "Frysk",
                "review_count": 3
            },
            {
                "iso_code": "gd",
                "display_name": "Gàidhlig",
                "review_count": 4
            },
            {
                "iso_code": "gl",
                "display_name": "galego",
                "review_count": 1
            },
            {
                "iso_code": "ht",
                "display_name": "Haitian Creole",
                "review_count": 1
            },
            {
                "iso_code": "it",
                "display_name": "italiano",
                "review_count": 291
            },
            {
                "iso_code": "ja",
                "display_name": "日本語",
                "review_count": 27
            },
            {
                "iso_code": "ko",
                "display_name": "한국어",
                "review_count": 16
            },
            {
                "iso_code": "la",
                "display_name": "Latin",
                "review_count": 2
            },
            {
                "iso_code": "lt",
                "display_name": "lietuvių",
                "review_count": 1
            },
            {
                "iso_code": "ms",
                "display_name": "Melayu",
                "review_count": 1
            },
            {
                "iso_code": "ng",
                "display_name": "Ndonga",
                "review_count": 1
            },
            {
                "iso_code": "nl",
                "display_name": "Nederlands",
                "review_count": 268
            },
            {
                "iso_code": "no",
                "display_name": "norsk",
                "review_count": 29
            },
            {
                "iso_code": "pl",
                "display_name": "polski",
                "review_count": 27
            },
            {
                "iso_code": "pt",
                "display_name": "português",
                "review_count": 46
            },
            {
                "iso_code": "ro",
                "display_name": "română",
                "review_count": 5
            },
            {
                "iso_code": "ru",
                "display_name": "русский",
                "review_count": 53
            },
            {
                "iso_code": "sq",
                "display_name": "shqip",
                "review_count": 1
            },
            {
                "iso_code": "sr",
                "display_name": "српски",
                "review_count": 2
            },
            {
                "iso_code": "sv",
                "display_name": "svenska",
                "review_count": 94
            },
            {
                "iso_code": "th",
                "display_name": "ไทย",
                "review_count": 1
            },
            {
                "iso_code": "tr",
                "display_name": "Türkçe",
                "review_count": 2
            },
            {
                "iso_code": "uk",
                "display_name": "українська",
                "review_count": 3
            },
            {
                "iso_code": "und",
                "display_name": "root",
                "review_count": 7
            },
            {
                "iso_code": "vi",
                "display_name": "Tiếng Việt",
                "review_count": 1
            },
            {
                "iso_code": "zh",
                "display_name": "中文",
                "review_count": 23
            },
            {
                "iso_code": "zh-hant",
                "display_name": "繁體中文",
                "review_count": 2
            }
        ],
        "has_multiple_languages": true,
        "total_number_of_reviews": 33680,
        "total_number_of_filtered_reviews": 30298
    },
    "has_promotion_setting": false,
    "is_collecting_reviews": true,
    "is_temporarily_closed": false,
    "hide_competitor_module": false,
    "has_custom_header_setting": false,
    "has_collected_incentivised_reviews": false,
    "has_new_trust_signals_consumer_alerts": false
}
x-api-key
string
required

This parameter specifies the private key you’ll need for Piloterr access.

Parameters

query
string

A query to search a company page. It can be: Trustpilot URL or a domain url like nordvpn.com.

{
    "id": "51abc000000064000538d348",
    "stars": 4,
    "sidebar": {
        "facebook_box": {
            "show": true,
            "facebook_page_id": "226830347447361",
            "facebook_page_url": null
        },
        "locations_box": {
            "top_locations": []
        },
        "info_business_unit_box": {
            "contact": {
                "city": "Panama City",
                "email": "support@nordvpn.com",
                "phone": "+44 131 463 6666",
                "address": "PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama ",
                "country": "Panama",
                "zip_code": null
            },
            "guarantee": {
                "html": null,
                "image": null,
                "header": null,
                "teaser": null,
                "display": false
            },
            "promotion": {
                "logo": "https://s3-eu-west-1.amazonaws.com/tpd/logos-domain/51abc000000064000538d348/255x0.png",
                "title": null,
                "selling_points": [
                    {
                        "text": "Your activities using NordVPN Services are not monitored, recorded, logged, stored or passed to any third party.",
                        "header": "Strict no-logs policy"
                    }
                ]
            },
            "categories": [
                {
                    "id": "internet_service_provider",
                    "ranking": {
                        "position": 38,
                        "cardinality": 53
                    },
                    "breadcrumb": {
                        "name": "internet_service_provider",
                        "localized_name": "Internet Service Provider"
                    },
                    "is_primary": false,
                    "has_ranking": true,
                    "is_bad_category": false
                },
                {
                    "id": "vpn_service",
                    "ranking": {
                        "position": 15,
                        "cardinality": 22
                    },
                    "breadcrumb": {
                        "name": "vpn_service",
                        "localized_name": "VPN Service"
                    },
                    "is_primary": true,
                    "has_ranking": true,
                    "is_bad_category": false
                }
            ],
            "description_text": "Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind. The extensive network of 5500+ servers in 60 countries lets you explore internet like a virtual traveler.",
            "information_source": "customer",
            "business_unit_country": "US",
            "show_customized_profile": true
        },
        "similar_business_units_box": {
            "business_unit_tier": "5dd5135ce747052198a08e6b",
            "actively_inviting_status_code": 2
        }
    },
    "activity": {
        "is_claimed": true,
        "claimed_date": "2015-08-19T07:21:55.000Z",
        "verification": {
            "verified_business": true,
            "verified_by_google": false,
            "verified_user_identity": false,
            "verified_payment_method": true
        },
        "basiclink_rate": 1,
        "reply_behavior": {
            "reply_percentage": 98.93683552220138,
            "average_days_to_reply": -0.34,
            "total_negative_reviews_count": 1599,
            "last_reply_to_negative_review": "2024-07-23 21:48:23 UTC",
            "negative_reviews_with_replies_count": 1582
        },
        "has_subscription": true,
        "previously_claimed": true,
        "hide_basic_link_alert": false,
        "is_asking_for_reviews": true,
        "is_using_ai_responses": false,
        "is_using_paid_features": true,
        "has_business_unit_merge_history": false
    },
    "is_closed": false,
    "is_merged": false,
    "promotion": null,
    "breadcrumb": {
        "mid_level_id": "internet_software",
        "top_level_id": "electronics_technology",
        "bottom_level_id": "vpn_service",
        "mid_level_display_name": "Internet & Software",
        "top_level_display_name": "Electronics & Technology",
        "bottom_level_display_name": "VPN Service"
    },
    "categories": [
        {
            "id": "internet_service_provider",
            "name": "Internet Service Provider",
            "rank": "38",
            "is_primary": false,
            "cardinality": "53"
        },
        {
            "id": "vpn_service",
            "name": "VPN Service",
            "rank": "15",
            "is_primary": true,
            "cardinality": "22"
        }
    ],
    "is_claimed": true,
    "trust_score": 4.2,
    "website_url": "https://nordvpn.com",
    "contact_info": {
        "city": "Panama City",
        "email": "support@nordvpn.com",
        "phone": "+44 131 463 6666",
        "address": "PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama ",
        "country": "PA",
        "zip_code": ""
    },
    "display_name": "NordVPN",
    "website_title": "nordvpn.com",
    "locations_count": 0,
    "identifying_name": "nordvpn.com",
    "similar_business": [
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "Surfshark",
            "domain": "surfshark.com"
        },
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "ExpressVPN",
            "domain": "expressvpn.com"
        },
        {
            "id": "5dd5135ce747052198a08e6b",
            "name": "CyberGhost VPN",
            "domain": "cyberghostvpn.com"
        }
    ],
    "custom_header_url": "",
    "number_of_reviews": 34183,
    "profile_image_url": "https://s3-eu-west-1.amazonaws.com/tpd/logos/51abc000000064000538d348/0x0.png",
    "review_statistics": {
        "ratings": {
            "one": 3809,
            "two": 1163,
            "five": 24927,
            "four": 2878,
            "three": 1406,
            "total": 34183
        },
        "review_languages": [
            {
                "iso_code": "all",
                "display_name": "all",
                "review_count": 33680
            },
            {
                "iso_code": "af",
                "display_name": "Afrikaans",
                "review_count": 2
            },
            {
                "iso_code": "ar",
                "display_name": "العربية",
                "review_count": 2
            },
            {
                "iso_code": "bs",
                "display_name": "bosanski",
                "review_count": 1
            },
            {
                "iso_code": "ca",
                "display_name": "català",
                "review_count": 4
            },
            {
                "iso_code": "cs",
                "display_name": "čeština",
                "review_count": 4
            },
            {
                "iso_code": "da",
                "display_name": "dansk",
                "review_count": 134
            },
            {
                "iso_code": "de",
                "display_name": "Deutsch",
                "review_count": 849
            },
            {
                "iso_code": "el",
                "display_name": "Ελληνικά",
                "review_count": 3
            },
            {
                "iso_code": "en",
                "display_name": "English",
                "review_count": 30298
            },
            {
                "iso_code": "es",
                "display_name": "español",
                "review_count": 145
            },
            {
                "iso_code": "et",
                "display_name": "eesti",
                "review_count": 5
            },
            {
                "iso_code": "fa",
                "display_name": "فارسی",
                "review_count": 2
            },
            {
                "iso_code": "fi",
                "display_name": "suomi",
                "review_count": 1
            },
            {
                "iso_code": "fr",
                "display_name": "français",
                "review_count": 1318
            },
            {
                "iso_code": "fy",
                "display_name": "Frysk",
                "review_count": 3
            },
            {
                "iso_code": "gd",
                "display_name": "Gàidhlig",
                "review_count": 4
            },
            {
                "iso_code": "gl",
                "display_name": "galego",
                "review_count": 1
            },
            {
                "iso_code": "ht",
                "display_name": "Haitian Creole",
                "review_count": 1
            },
            {
                "iso_code": "it",
                "display_name": "italiano",
                "review_count": 291
            },
            {
                "iso_code": "ja",
                "display_name": "日本語",
                "review_count": 27
            },
            {
                "iso_code": "ko",
                "display_name": "한국어",
                "review_count": 16
            },
            {
                "iso_code": "la",
                "display_name": "Latin",
                "review_count": 2
            },
            {
                "iso_code": "lt",
                "display_name": "lietuvių",
                "review_count": 1
            },
            {
                "iso_code": "ms",
                "display_name": "Melayu",
                "review_count": 1
            },
            {
                "iso_code": "ng",
                "display_name": "Ndonga",
                "review_count": 1
            },
            {
                "iso_code": "nl",
                "display_name": "Nederlands",
                "review_count": 268
            },
            {
                "iso_code": "no",
                "display_name": "norsk",
                "review_count": 29
            },
            {
                "iso_code": "pl",
                "display_name": "polski",
                "review_count": 27
            },
            {
                "iso_code": "pt",
                "display_name": "português",
                "review_count": 46
            },
            {
                "iso_code": "ro",
                "display_name": "română",
                "review_count": 5
            },
            {
                "iso_code": "ru",
                "display_name": "русский",
                "review_count": 53
            },
            {
                "iso_code": "sq",
                "display_name": "shqip",
                "review_count": 1
            },
            {
                "iso_code": "sr",
                "display_name": "српски",
                "review_count": 2
            },
            {
                "iso_code": "sv",
                "display_name": "svenska",
                "review_count": 94
            },
            {
                "iso_code": "th",
                "display_name": "ไทย",
                "review_count": 1
            },
            {
                "iso_code": "tr",
                "display_name": "Türkçe",
                "review_count": 2
            },
            {
                "iso_code": "uk",
                "display_name": "українська",
                "review_count": 3
            },
            {
                "iso_code": "und",
                "display_name": "root",
                "review_count": 7
            },
            {
                "iso_code": "vi",
                "display_name": "Tiếng Việt",
                "review_count": 1
            },
            {
                "iso_code": "zh",
                "display_name": "中文",
                "review_count": 23
            },
            {
                "iso_code": "zh-hant",
                "display_name": "繁體中文",
                "review_count": 2
            }
        ],
        "has_multiple_languages": true,
        "total_number_of_reviews": 33680,
        "total_number_of_filtered_reviews": 30298
    },
    "has_promotion_setting": false,
    "is_collecting_reviews": true,
    "is_temporarily_closed": false,
    "hide_competitor_module": false,
    "has_custom_header_setting": false,
    "has_collected_incentivised_reviews": false,
    "has_new_trust_signals_consumer_alerts": false
}